Shaping A Culture Of Empowerment

How did a simple question about making copies in the office lead Work Wisdom to a revolutionary understanding of empowerment? On this episode of The Behaviorist, Work Wisdom’s Sarah Colantonio and Kedren Crosby reveal how the company works towards a culture of empowerment. Find the subtle but critical difference between being held accountable for something and truly “owning it.” Listen to how Kedren arrived at the company’s “Big Question” for 2020 and how that shifts the locus of control in her decision-making and delegating. There are four essential elements of an empowered culture in any workplace - does your organization stack up?

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